R U B ENTERPRISES LTD understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.rubexchange.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please take your time to read the following information carefully so that you are fully aware and understand our views and practices regarding your personal information and how we will use it. If you do not agree to the matters set out in this policy, please do not access, or use our Services. You must be over 18 years old to use our Services.
Who are we (Background)
R U B ENTERPRISES LTD Incorporated in the uk Feb 2008 (reg:6499465)
our aim is to build a company that is trusted and recognised in the field of money transfer services, through quality customer services and a reputation for efficiency and reliabiliy. in addition, R U B ENTERPRISES LTD is dedicated to providing a service that is competitvely priced, trustworthy, and robust. As such, R U B ENTERPRISES LTD treats every transaction as important. We realise that confidentiality is of paramount importance in any business, and for that reason, the confidentiality policy of R U B ENTERPRISES LTD is always executed to the last dot.
Policy Statement
It is the policy of the company to comply with all applicable statutes, regulations and government guidance regarding Anti-Money laundering regulations and terrorist activities. All policies adopted by the company will be reasonably designed to protect the company from being used for money laundering purpose or the purpose of facilitating terrorist activities. This policy is intended to enable R U B Exchange Ltd to meet its compliance requirements in a way which is proportionate to the low the risk nature of the business.
Policy Statement
The personal data we collect and process may include:
Full name
Date of birth
Full Address
Phone number
This data is required by R U B Exchange to provide the Service. We request this data at registration, before the provision of the Service
Documents that is required to comply with Know Your Customer (KYC) policy, Customer Due Diligence (CDD) and other legal audits. Such as: Proof of identity, e.g.:
Passport
Driving Licences
National ID
Residence Permit
Proof of address, e.g.:
Utility Bills (Electricity, Gas, Water)
Bank Statement.
Local authoirty council tax bill for the current council tax year
If customer is unable to provide any of the above information, we can refuse to offer the service. customers need to provide a valid Proof of Identity and a Proof of Address (Recent, dated within the last three months)
Changes To This Policy
We may amend this Policy at any time, and whenever we do so we will notify you by posting a revised version on our Site. Please review this Policy each time you make a Transaction as it may have been updated since you initially registered for our Services, or since your last Transaction.
Use of Cookies
We do not use any cookies in our website. what does that mean for you, we don’t track you around our website.
How long do we store your information?
We will store information about you that we collect only for the time necessary or in accordance with the requirements of the law. The period during which we will store information about you will vary depending on the type of information and the purposes for which we use it. In general, we will keep our records for up to 5 years to fulfil our legal obligations. FCA policy is that we should maintain your information for five years from when you have transacted with us.
Contact
Questions, comments, and any requests regarding this Privacy Policy are welcome and if you have any question regarding this site privacy policy, please contact our compliance team at compliance@rubexchange.co.uk
Complaints
R U B ENTERPRISES has procedures in place, to receive and respond to, complaints or inquiries about our policies and practices relating to the handling of personal information. R U B ENTERPRISES takes all complaints seriously and will investigate all complaints. You can contact our customer care team at complaints@rubexchange.co.uk
R U B Enterprises Ltd is a Small Payment Institution (SPI) has been authorised and regulated by the Financial Conduct Authority FCA (reference no: 510125) and as a Money service business (MSB) with HMRC (MLR REG: 12147525)
